Privacy Policy

WillGuru is designed to support you right your WILL, without the support of a third person, under a controlled environment and supervision of expert legal personnel without stepping out of the comforts of your home.

Definitions

WillGuru– The website facilitates you to write and record your Will
Clients – Whoever visits our webpage.

WillGuru offers hassle-free, convenient, time-saving solutions for the Learning & Development Practice.

When you visit “WillGuru.in” you provide your consent to adhere to our privacy policy as detailed below.

WillGuru is committed to protecting your privacy as we value the privacy of our clients and beneficiaries. This Privacy Policy applies to the www.willguru.in  (the “Site”) and governs data collection and usage. This Privacy Policy, together with our Terms of Use, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you. Please read this Privacy Policy carefully. By creating an account with WillGuru or using the www.willguru.in website, you consent to the data practices described in this policy. The term "you" or "You" or “User” or “Users” shall refer to individuals, their legal heirs or any person or entity, who views, uses, accesses, browses or submits any data related to their Will to the Site.

COLLECTION OF YOUR PERSONAL INFORMATION

By logging in to www.willguru.in you give consent to us to collect personally identifiable information, such as your First Name, Last Name, Email, Phone number, Postal Address, Date of Birth, Emergency Contact, asset details, family details, employment history, public forum activities, public profile links, Login password, etc.. You with full consent and information do provide us your Credit or Debit card details or UPI ID or Net Banking User Name, etc. to us to enable recurring periodical payments from or to you only if agreed by you expressly. By adding your address and other location details you are providing the consent to WillGuru to anonymous demographic information, which is not unique to you, such as your PIN/ZIP code and country.  All the above information shall be used by us to locate, identify, receive payments, impart information, serve you to meet the purpose of our business etc and most especially to validate your Will, at a time of legal necessity.


Once logged in you can create your Will at your convenience. You can come back to your half-filled form anytime until you finally submit it. You can manage your personal information.


While submitting your WILL by clicking the submit button, you give consent to our legal experts and technical team to look and scrutinize your Will to support you to cover all legal and technical formalities. In case of any anomalies, we shall contact you in your registered mobile number and email id.


Your Will shall be issued a unique ID number once it is complete, and you shall inform your executor of the same so that your executor can contact us in case of any eventuality.


We keep your Will absolute confidential from the public and shall disclose it to your executor or beneficiary who approaches us with the evidence of your passing and his/her identity proofs.


We shall provide testimony on your behalf regarding your Will only to the aspects directly known to us.
By logging in to www.willguru.in you are giving consent and permission to us to access information of your IP address, browser type, domain names, access times and referring linked website addresses. We use this information only to deliver personalized service, to maintain the quality of the service, and to provide general statistics regarding the use of the WillGuru website. We shall not monitor on your activities or web browsing using these data unless there is an express threat to our browser from the IP used. Except for the IP address you use to register/create the account, all IP addresses shall be deleted from our servers after 90 days, except on exceptional circumstances threatening our internal security.


By signing this Privacy Policy you clearly understand and acknowledge that the materials, posts and comments (“User Content”) you make on WillGuru are open to our technical and legal team. We undertake that your messages are only viewable by the technical and legal team involved.


It is the policy of WillGuru not to side with any political party or promote any opinion of any sect, cult, religion, group or political party.


Protecting the financial and banking data of parties and third parties are especially important. For that reason, WillGuru does not knowingly collect or maintain personally identifiable information or non-personally-identifiable information on the Website from users under 18  years of age, and no part of our website is directed to persons under 18. If you are under 18 years of age, then you are mandated not to use or access the Website at any time or in any manner without verified parental consent. If WillGuru learns that personally identifiable information of persons below 18 years of age has been collected on the Website without verified parental consent, then WillGuru shall take appropriate steps to delete this information.

Protecting insider information or data is the responsibility of the information or data owner. WillGuru does not ask for any insider information or promote anyone to share their insider information with others through the portal or otherwise. If anyone, be it an organization or a member share their insider information that will be at the risk of the person who shares the same.

USE OF YOUR PERSONAL INFORMATION

WillGuru collects and uses your personal information for operating and training purposes, and to improve customer experience. You hereby give us the permission to use your personal information to identify you, know your preferences and your interactions with the Site to allow us to customize your experience, subscriptions, accumulated reputation, date of the last login, and to administer and for troubleshooting. You hereby give consent to receive information from us on our other products and services using your personally identifiable information provided by you. You also hereby give consent to us to contact you through telephone or email or directly for your feedback, to conduct surveys or research to gather your opinion of current services or of potential new services that may be offered. This information provided by you shall be used for our training, product development, product improvement and marketing purposes.
WillGuru does not sell, rent or lease its customer lists to third parties. We may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, and provide customer support. When you subscribe to our mailing list, WillGuru may use it for email marketing, but protect the users’ information and make sure it is secure. All third parties whose services are used by WillGuru are prohibited from using your personal information except to provide these services to you through WillGuru, and they are required to maintain the confidentiality of your information.
WillGuru does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. 

DISCLOSING YOUR INFORMATION

WillGuru will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on WillGuru; (b) protect and defend the rights or property of WillGuru site; and, (c) act under exigent circumstances to protect the personal safety of users of WillGuru site, or the public.


In the event of a change in control on account of a merger, sale, or acquisition of WillGuru’s business, personal information may be exchanged. However, if such a transfer makes a material change to this Privacy Policy, we will notify you of any changes. You are free to discontinue the use of WillGuru on account of change in this Privacy Policy.

COOKIE POLICY

By logging in to our website you accept and agree to the below Cookie Policy. By logging in to our Website, you give consent to WillGuru to gather information about your general internet use by using cookies.  Where used, these cookies are downloaded to your computer automatically. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. WillGuru website uses "cookies" to help you personalize your online experience.


WillGuru website may also gather information such as IP address, internal session ID, user's domain, type of Internet browser, the domain of Website. Such information will not identify you personally: it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.


One of the primary purposes of cookies is to provide a convenience feature to save your time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize WillGuru pages, or register with WillGuru site or services, a cookie helps WillGuru to recall your specific information on subsequent visits. This simplifies the process of recording your personal information. When you return to the same WillGuru website, the information you previously provided can be retrieved, so you can easily use the WillGuru features that you customized.


You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the WillGuru services or websites you visit, for which you alone shall be responsible.


By logging in to our Website, you clearly understand that We also use Google Analytics and other 3rd party tools to track the use of our Site. Google Analytics are cookies used to collect information about how visitors use our Site. We use the information to compile reports and to help us improve our Site/service. The cookies collect information in an anonymous form, including the number of visitors to our Site, where visitors have come to our Site from and the pages they visited. To find out more about Google Analytics, please view Google Privacy Policy and Cookies & Google Analytics.


You understand and agree to tie your personal information provided by you or received by us from other open sources and to be used for our marketing and promotional purposes.

TRANSMISSION, STORAGE AND SECURITY OF YOUR PERSONAL INFORMATION

WillGuru may transfer your personal information and submitted content that WillGuru collects from you, through our network for processing and storing. By using the Site, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in our Privacy Policy. By submitting your personal data, you agree to this transfer, storing or processing. WillGuru will take all reasonable steps including encryption of your sensitive personal data including your financial account information, etc. to make sure that your data is treated securely without any loss, misuse or alteration of information and in agreement with this Privacy Policy. WillGuru secures the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. WillGuru does not allow other parties to collect personally identifiable information from users on WillGuru in the normal course of events.


To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data. You alone shall be responsible for the security breach resulting from you sharing your username or password with others. We shall not be responsible for the consequence arising thereby. If you think your password may have been compromised, please change it immediately or contact WillGuru for additional assistance.


WillGuru makes every effort to secure any personal information submitted to us by users. We provide access to user data to only such employees who are assigned to render the required services. The transmission of information via the internet is not completely secure and therefore WillGuru cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk.

LINKS

WillGuru website may provide links to third-party websites “for informative or promotional purposes”. This does not signify our endorsement of such third parties, their products, their services, other websites, locations or their content. We are not responsible for the practices employed by websites linked to or from Will Guru, nor the information or content contained therein. These sites may collect information about you/your business. Please remember that when you use a link to go from WillGuru to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies. Since we do not control the information policies or practices of these third parties, you should review their privacy policies to learn more about how they collect and use personally identifiable information, before you use those sites. We are not responsible for the privacy policies or practices of third-party websites.

ACCOUNT TERMINATION

You can terminate your account at any time. On termination of your account, your user name associated with the terminated account will not be available for others to use, and your public profile is no longer visible to WillGuru users. However, your information may remain stored in an archive on our servers even after the deletion or termination of your account. However, we will not sell, transfer, or use the information relating to the terminated account of an individual in any way.

CHANGES TO THIS POLICY AND OPT-OUT

WillGuru reserves the right to amend/update this Privacy Policy periodically to reflect and to meet the changing needs of business and technology. We may notify you by posting a prominent announcement on our web pages regarding any major changes. However, WillGuru encourages you to periodically review this Policy to be informed of how WillGuru is protecting your information.


YOU MAY CHOOSE TO “OPT-OUT”/ STOP RECEIVING OUR NEWSLETTER OR MARKETING EMAILS BY FOLLOWING THE UNSUBSCRIBE LINK INCLUDED IN THESE EMAILS OR BY SENDING AN E-MAIL TO support@willguru.in

INFRINGEMENT

If you observe that someone has infringed your rights, or believe that someone has submitted without your permission, to LnD Pool, a link to a photograph, video, or digital image of you which you consider is vulgar or is objectionable, please contact us at support@willguru.in and we will expedite its removal as quickly as possible. WillGuru respects your privacy and prohibits the posting of such content without consent.

WillGuru welcomes your suggestions and questions regarding this Privacy Policy. If you believe that WillGuru has not adhered to this Policy, please contact WillGuru at support@willguru.in. We will use commercially reasonable efforts to promptly determine and remedy the problem. No response from your part shall be taken as your complete, absolute and informed consent.